Service/Support
       
 

iDocs Service and Support

Our service division - from the dispatchers to the field engineers to the service managers to the technical support reps - boasts the highest customer satisfaction and retention in the industry.

An on-site response time of less than 4 hours and scheduled preventive maintenance on every contracted printer are a iDocs commitment. We’re proud to have satisfied customers receiving the quality maintenance service they deserve.

We offer:

  • Kyocera Certified Technicians
  • Mita Certified Technicians
  • Sharp Certified Technicians
  • HP Certified Technicians
  • All our technicians are A+/Net+/Microsoft Certified

Service Request

  • Do you have a printer or MFP that requires service?
  • Need to order supplies?
  • Questions regarding your Kyocera, Sharp, Mita or HP product?
  • Contact us by placing an eticket.

Place E-Ticket
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